Social media sites like Facebook are changing the game in the Internet search
space, attracting large audiences and search activities and encroaching on
search engine turf, panelists stressed during a technical conference Tuesday.
But SEO (search engine optimization) remains very much alive, they added.
The clash between social media and search engines was a highlight of a panel
session entitled "Search: Where to Next?" covering the future of search at the
Search Engine Strategies conference in San Jose, Calif. Responding to the
question of whether social media has caused SEO to be dead on arrival, panelist
Eli Goodman, search evangelist at market intelligence provider comScore, noted
the popularity of social sites like Facebook and Twitter but stressed that he
did not believe SEO was dead.
[ Last month, Microsoft and Yahoo made major waves by signing a search deal. ]
"I believe that what's happening here is that maybe it's the way that we define
it," and determining what is relevant, Goodman said.
In addition to the major core search engines, there are more than 3 billion
searches per month on YouTube in the United States and more than a billion
searches monthly on Facebook, Goodman added. "[What] you have to remember is
that the places where people are comfortable in getting relevant results is
spreading out," he said. Searchers are setting the tone for relevant searches,
said Goodman.
SEO is not dead, and companies need to make sure content is optimizing to show
relevant results, said Heather Dougherty, research director at Web analysis firm
HitWise. "These social networks make it a little more difficult, maybe," she
said. "They optimize very quickly in terms of results. That doesn't mean [the
results] are relevant."
A music label, for example, would be interested in searches on YouTube, she
said. MySpace, meanwhile, focuses on searches for people, while LinkedIn is
about business searches, Dougherty added. "The actual content that's happening
on each of the social networks is very, very different in terms of the searches
that are happening," she said.
Panelists also emphasized other trends in search, including LUI (language user
interface), which features voice recognition and an animated personality
maintaining a dialog with searchers. "Imagine going from a GUI to a LUI
environment, where it's much more efficient to have a conversation with a
simulated personality" that anticipates user desires, said panelist Stephan
Spencer, founder and president of Netconcepts, which provides search consulting.
"You don't need to be plugging away on a keyboard," he said.
Microsoft's Pavan Li, a research manager, emphasized searching from mobile
devices. "Actually, mobile for search is a very important part of mobile search
strategy," she said.
"Our focus is to help advertisers help you understand the value of mobile
search," she said.
Semantic capabilities for search are on the radar screen, said Carla Borsoi,
vice president of research and analytics at Ask.com. Semantics will help
marketers understand user intent, she said.
Panelists also pondered personalization as part of the search equation.
Personalization enables tailoring of results and may be good for consumers but
perhaps not for marketers because it could prevent a paid ad from showing up,
Dougherty said.
Search will continue to grow as a branding vehicle, according to Goodman. The
Kraft Foods Web site, for example, is almost exclusively for branding because
users do not buy Kraft macaroni and cheese off of the Web site, he said.
Paul Krill is an editor at large at In