Adobe's Flash program is being used on heavily trafficked Web sites to
collect information on how people navigate those sites even if people believe
they've restricted the data collection, according to a new study.
The study comes as the U.S. government is evaluating how it uses cookies on its
own Web sites. A cookie is a small piece of data that can record how a person
has used the site. The information can be used to track, for example, how many
times an advertisement has been viewed, allow someone to stay logged into a Web
site or track the items in an online shopping cart.
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Cookies don't identify individual users, but many users choose to restrict
cookies through their Web browser preferences. Although cookie data is
anonymous, some users worry about third-party advertising networks, for example,
collecting data and building profiles.
Adobe's Flash program plug-in, which is used to view multimedia content and is
installed on millions of computers worldwide, also stores cookies for user
preferences such as the volume level of a video, wrote the researchers.
Many Web sites will use both HTTP and Flash cookies. Of six government Web sites
studied, three used Flash cookies, including whitehouse.gov. The U.S. government
requires a "compelling need" to use so-called persistent cookies -- which either
must be deleted or expire to disappear -- on its Web sites, the researchers
wrote.
But if a user deletes the HTTP cookies, the Flash cookie in some cases will
recreate, or "respawn" those cookies, jeopardizing the privacy the user had
attempted to preserve. Many of the top 100 Web sites will respawn HTTP cookies,
the researchers wrote.
"That means that privacy-sensitive consumers who 'toss' their HTTP cookies to
prevent tracking or remain anonymous are still being uniquely identified online
by advertising companies," according to the study.
Many Web sites do not disclose their use of Flash in their privacy policies,
they wrote. "Since users do not know about Flash cookies, it stands to reason
that users lack knowledge to properly manage them," the paper said.
Flash cookies can hang around longer, too. They have no expiration date by
default, they're stored in a different location than HTTP cookies and can
contain up to 100KB of information, whereas HTTP cookies can only have 4KB.
"These differences make Flash cookies a more resilient technology for tracking
than HTTP cookies and creates an area of uncertainty for user privacy control,"
the researchers wrote.
Online advertising companies, however, have embraced Flash cookies since many
people regularly delete HTTP cookies. Since those cookies are used to detect
repeat visitors to Web site, they're important to getting accurate traffic
counts. False traffic counts -- or the counting of repeat visitors as unique
visitors -- results in advertisers overpaying.
The study found that companies and platforms such as ClearSpring, Iesnare,
InterClick, ScanScout, SpecificClick, QuantCast, VideoEgg and Vizu will set both
third-party HTTP and Flash cookies.
Flash cookies can't be managed through Web browsers, but Adobe has a set up a
Web page with an applet where people can delete Flash cookies and set
preferences, such as not allowing the storage of third-party Flash content.
Still, the researchers argue that the Adobe's process is "not consonant with
user expectations of private browsing and deleting cookies" and should be
integrated closer into browser tools.
The study w